cova incubator

improving patient experience

How can we design a neonatal incubator that can address common user pain points?

  • emotionally distressing

  • Limited bonding moments

  • Visually overwhelming

Wanting a more holistic lens for a redesign, I looked at Kangaroo care, a form of treatment through skin to skin contact, for its ability to strengthen bonding and improve infant health.

Designing better Connection

I centered the design on parent’s emotional journey during Kangaroo Care, understanding that supporting them ultimately strengthens the baby’s care.

Shaping the Experience

Form exploration looked for empathetic design language and user interactions.

seeing form come off the page